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Guided process: Lead Capture → Scoring → Consultation → Quotation → Negotiation → e-KYC → SPK → Payment → Delivery
1. Lead
Customer
2. Score
Priority
3. Consult
Product
4. Quote
OTR
5. Negotiate
Deal
6. e-KYC
Verify
7. SPK
Booking
8. Payment
Finance
9. Delivery
Handover
Step 1: Lead
Customer
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